Frequently Asked Questions

Everything you need to know about shopping with Healys Outlet

How long will it take for my order to arrive?

Standard shipping typically takes 3-7 business days within the continental US. You will receive a tracking number via email as soon as your order leaves our warehouse.

What is your return policy for fashion items?

We offer a 30-day return window for all unworn apparel and accessories. Items must have original tags attached and be in their original packaging to qualify for a full refund.

How do I know which size to choose?

Each product page features a detailed size guide. We recommend measuring yourself and comparing your results to our charts, as sizing can vary between different brands and cuts.

Are the products at Healys Outlet authentic?

Yes, we guarantee that all items sold on our platform are 100% authentic and sourced directly from authorized distributors or the brands themselves.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.

Can I change or cancel my order after it has been placed?

To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 60 minutes of placement by contacting our customer support team.